Last Updated: Oct 25, 2021

Return Policy

All defined terms used below shall have the meanings set forth in our Terms and Conditions. See https://www.obsurfandskate.com/terms-conditions/.

Order Cancellations

Orders that you submit online are processed immediately and may not be cancelled, and you may need to wait until you receive the merchandise in order to return it.

Returns

All sales are final.

No cash refunds.

Exchange or in-store credit may be approved on new merchandise that is unused and still in original packaging along with a receipt within 1 week of purchase date.

All used merchandise is sold in present condition.

All sales final on discounted items.

Shipping

To initiate a return, please email us at office@obsurfandskate.com or call (619) 225-0674.  We require a receipt or proof of purchase to accompany your return.

All returned merchandise should be sent to us at 4940 Newport Avenue , San Diego, CA, 92107.

For items that are manufactured by another party and resold by Us, please do not send such item back to the manufacturer.

You are responsible for paying for all shipping costs for your returned item. Shipping costs are non-refundable. If you receive a refund, the cost of any return shipping will be deducted from your refund. You should consider using a trackable shipping service or purchasing shipping insurance for items of value.

Refunds and Exchanges

After we have received your valid return, We will send you an email to notify you that we have received the item and notify you of the acceptance or rejection of your return.

If your return is accepted, we will provide one of the following within a reasonable time: an exchange of merchandise for the item returned, a non-transferable merchandise credit, or another remedy that we determine in good faith is appropriate in the circumstances.

General

If you do not comply with any of the above conditions, we reserve the right to refuse the return or exchange, or to impose different or additional conditions.